Terms of Use

The Bitcoin Help Desk is a consulting company that provides Bitcoin consulting services.

These terms of use (the "Terms") govern your access and use of our website and services (collectively, the "Service"). By using the Service, you agree to be bound by these Terms and our Privacy Policy, which explains how we collect, use, and protect your personal data. If you do not agree to these Terms or our Privacy Policy, please do not use the Service.

We reserve the right to modify these Terms at any time, without prior notice, by posting the updated version on our website. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

1. Eligibility

To use the Service, you must be at least 18 years old and have the legal capacity to enter into a binding agreement.

2. Scope and Limitations of the Service

The Service allows you to access and use our consulting services. The Service may also allow you to communicate with us and other users, provide feedback, share testimonials, or participate in surveys or promotions. The Service may also include links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, accuracy, availability, or practices of such third-party websites or services, and you access and use them at your own risk.

We do not guarantee that the Service will meet your expectations, requirements, or needs, or that it will be uninterrupted, error-free, secure, or available at all times. We may suspend, limit, modify, or terminate the Service at any time, without prior notice, for any reason, at our sole discretion. We may also impose restrictions or limitations on the use of the Service, such as the number, frequency, or duration of the consulting sessions, the amount of data or content that can be uploaded or downloaded, or the quality or format of the data or content.

3. Fees and Payments

The use of the Service may require you to pay certain fees, as specified on our website or in the applicable agreement between you and us. You agree to pay the fees in accordance with the payment terms and methods provided by us. You are responsible for any taxes, duties, or charges that may apply to your use of the Service, and you agree to indemnify us for any such amounts that we may be required to pay on your behalf. We may change the fees at any time, without prior notice, by posting the updated fees on our website. Your continued use of the Service after such changes constitutes your acceptance of the new fees.

4. Intellectual Property Rights

We own and retain all rights, title, and interest in and to the Service and all related materials, including but not limited to the website design, layout, graphics, logos, trademarks, software, code, data, content, and information (collectively, the "Materials"). The Materials are protected by intellectual property laws and treaties, and you may not copy, modify, distribute, reproduce, display, perform, or create derivative works from them, without our prior written consent.

You own and retain all rights, title, and interest in and to any data, content, or information that you upload, submit, or provide to us through the Service, such as your project details, preferences, feedback, or testimonials (collectively, the "User Content"). You grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, and sublicensable license to use, copy, modify, distribute, reproduce, display, perform, and create derivative works from the User Content, for the purposes of providing, improving, and promoting the Service, or for any other lawful purpose. You represent and warrant that you have the right and authority to grant us such license, and that the User Content does not infringe or violate any intellectual property rights, privacy rights, or other rights of any third party.

5. User Conduct and Content

You agree to use the Service in a lawful, respectful, and responsible manner, and to comply with all applicable laws, regulations, and rules. You agree not to:

  • Use the Service for any illegal, fraudulent, harmful, or unauthorized purpose, or in any way that interferes with or disrupts the Service or the rights or interests of us or any other user.
  • Attempt to access, use, or modify the Service or the Materials in any unauthorized or improper manner, such as by hacking, phishing, scraping, or reverse engineering.
  • Transmit, upload, or submit any User Content that is unlawful, defamatory, abusive, harassing, threatening, obscene, pornographic, hateful, discriminatory, or otherwise objectionable, or that contains any viruses, malware, or other harmful or malicious code or content.
  • Impersonate any person or entity, or misrepresent your identity, affiliation, or credentials, or otherwise provide false or misleading information to us or any other user.
  • Violate or infringe any intellectual property rights, privacy rights, or other rights of us or any other user, or otherwise use the Service or the Materials in any way that infringes or violates such rights.
  • Solicit, collect, or use any personal data or information of any other user, without their consent, or for any commercial or unlawful purpose.
  • Harass, abuse, stalk, threaten, or otherwise harm or harass any other user, or engage in any spamming, phishing, or other unsolicited or unwanted communications or activities.

We reserve the right, but not the obligation, to monitor, review, edit, remove, or take any other action regarding the User Content, at our sole discretion, for any reason, without prior notice. We do not endorse, support, or guarantee the accuracy, quality, or reliability of any User Content, and you access and use the User Content at your own risk.

6. Disclaimer of Warranties

The Service and the Materials are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to the warranties of merchantability, fitness for a particular purpose, non-infringement, and title. We do not warrant that the Service or the Materials will meet your expectations, requirements, or needs, or that they will be uninterrupted, error-free, secure, or available at all times. We do not warrant the accuracy, completeness, quality, or reliability of the Service or the Materials, or that they will be free from any viruses, malware, or other harmful or malicious code or content. Any use of the Service or the Materials is at your own risk and discretion, and you are solely responsible for any damage or loss that may result from such use.

7. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages, or any other damages of any kind, arising out of or in connection with the Service or the Materials, or these Terms, whether based on contract, tort, negligence, strict liability, or any other legal theory, and whether or not we have been advised of the possibility of such damages. In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing or using the Service or the Materials. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some or all of the above exclusions or limitations may not apply to you.

8. Indemnification

You agree to indemnify, defend, and hold harmless us, our affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers, from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees, including reasonable attorneys' fees, arising out of or in connection with your use of the Service or the Materials, your violation of these Terms or any applicable law, regulation, or rule, or your violation or infringement of any rights of us or any other user or third party.

9. Dispute Resolution

Any dispute, controversy, or claim arising out of or in connection with the Service or the Materials, or these Terms, shall be resolved by binding arbitration, in accordance with the rules and procedures of the jurisdiction in which The Bitcoin Help Desk is established. The arbitration shall be conducted by a single arbitrator, and the decision of the arbitrator shall be final and binding on both parties. The arbitration shall be conducted in English, and the award shall be enforceable in any court of competent jurisdiction. The parties agree to waive any right to a trial by jury or to participate in a class action or representative action.

10. Governing Law and Jurisdiction

These Terms and the Service and the Materials shall be governed by and construed in accordance with the laws of the jurisdiction in which The Bitcoin Help Desk is established, without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts of the jurisdiction in which The Bitcoin Help Desk is established for any legal action or dispute arising out of or in connection with the Service or the Materials, or these Terms, unless otherwise agreed by us in writing.

11. Severability and Waiver

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms and the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision, or of any other rights or provisions in these Terms.

12. Assignment

You may not assign, transfer, or delegate any of your rights or obligations under these Terms, without our prior written consent. We may assign, transfer, or delegate any of our rights or obligations under these Terms, without your prior written consent, to any of our affiliates, partners, successors, or assigns.

13. Entire Agreement

These Terms, together with our Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and us regarding the Service and the Materials, and supersede any prior or contemporaneous agreements, communications, or understandings, whether oral or written, between you and us regarding the Service and the Materials.

14. Contact Us

If you have any questions, comments, or feedback about the Service or the Materials, or these Terms, please contact us at support@thebitcoinhelpdesk.com. We will respond to your inquiries as soon as possible, and in any case, within one month.